WELCOME
Delegate. Breathe. Succeed.
Since you are here, get to know me and what I can do for you.
Hello! I'm AJ
I offer reliable and organized support to help you focus on what truly matters. My services include, but are not limited to, email and calendar management, data entry, travel coordination, document preparation, customer service support, and basic social media management such as scheduling posts, responding to messages, and keeping your online presence active and engaging.
Whether you're a busy professional or a growing business, I’m here to streamline your daily tasks, boost your productivity, and help you reach your goals with ease and confidence.
Anne Jellie Inciong
Virtual Assistant
+63 926 680 6481
Email:
Address:
Lot 19 Blk 4 Villaferflor Subdv.
Bagumbayan, Taguig city
Mobile:
EXPERIENCE
May 2024 - March 2025
Accenture | Project Google
Team Lead
As a Team Lead, I oversee daily operations and ensure that tasks are executed efficiently and accurately. I manage administrative functions such as scheduling, reporting, and documentation while coordinating with team members to maintain workflow productivity. I also conduct regular business reviews to assess performance, identify areas for improvement, and implement strategies that support overall organizational goals. My role focuses on fostering collaboration, maintaining high-quality standards, and driving the team toward consistent growth and success.
June 2012 - May 2024
Network Engineer | SME | Team Lead
Accenture | Project Verizon
As a Network Engineer Subject Matter Expert and Team Lead, I oversee network operations and ensure consistent system performance while providing advanced technical support and guidance to the team. My role includes handling inbound and outbound calls as well as email support, ensuring timely and effective resolution of client concerns. I also serve as a trainer and mentor, fostering technical development and team efficiency. Additionally, I facilitate business reviews to assess performance, streamline processes, and align network strategies with organizational goals for continuous improvement and operational excellence.
May 2009 - June 2012
Chat and Image Moderator
Victorytech Global Solutions
As a Chat and Image Moderator, I am responsible for monitoring and screening user-generated content to ensure it meets community guidelines and brand standards. My role involves reviewing and approving chats for appropriate language and behavior, as well as editing and optimizing images before they are published on social media platforms or chat rooms. I help maintain a safe, engaging, and visually consistent online environment that reflects the organization’s values and enhances user experience.
SKILLS
Administrative & Organizational Skills
Communication & Client Support
Social Media & Marketing Support
Technical & Business Skills
Personal & Professional Strengths
Creative & Design Skills
EXPERTISE
Administrative & Virtual Assistance
Customer and Technical Support
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Email and Calendar Management
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Data Entry and File Organization
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Document Preparation and Formatting
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Travel Arrangements and Scheduling
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Business Review Preparation and Reporting
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Task Prioritization and Workflow Coordination
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Inbound and Outbound Calls Handling
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Email and Chat Support
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Client Inquiry Resolution
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CRM Management (HubSpot, Zoho, Salesforce)
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Team Coordination and Supervision
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Customer Retention and Satisfaction Strategies
Social Media and Content Management
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Social Media Content Planning and Scheduling (Canva, Meta Suite, Buffer)
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Caption Writing and Engagement Tracking
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Image Editing and Content Moderation
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Brand Consistency and Visual Presentation
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Lead Generation and Market Research